Frequently Asked Questions
Do's & Dont's: These tips were created to provide helpful information to parents, kids, and participants in an effort to ensure that your Bounce Party is extraordinary. While we certainly hope that you will use our rental services, these tips can be helpful for whatever service you use.
Weather Cancellations can only be 24 hours before your event. Cancellations due to weather, made more than 24 hours before your Event are not eligible for Raincheck, your payment will be forfeited. Weather is too unpredictable for earlier cancellations to be accepted.
DO NOT allow children with markers, crayons, or SILLY STRING or SOAP on any inflatable. The chemicals in these items, most specifically SILLY STRING, can cause PERMANANT damage to the bounce house and could cause significant additional charges to be applied.
WATER is the only liquid that maybe used to clean up a spill. NO baby oil or soap
We reserve the right to Refuse service.
If you have any other questions, please feel free to call us any time at: 423-529-0332
*Serving the USA Nationwide* including New York City, NY, Houston, TX, Dallas, TX, Philadelphia, PA, Phoenix, AZ, Columbus, OH, Jacksonville, FL, Orlando, FL, Miami, FL, Memphis, TN, Nashville, TN, Cookville, TN, Knoxville, TN, Atlanta, GA, Denver, CO, Boston MA, Louisville, KY, for orders over $7,000.00 only. Some exceptions made for Wisconsin, Iowa, Indiana, Missouri, Michigan, Minnesota, South Carolina, North Carolina and Ohio.